Boost your retention with Ekoma's Loyalty Program

Loyalty Program

Create long lasting relationships with your customers by rewarding them with points & rewards for positive actions taken to support your business. Leverage your loyalty program and engage with your audience.

Grow Your Business Efficiently

Loyalty programs are known to boost business growth, and we witness it everyday…

retention

Developing a solid customer engagement program to keep your customers coming back is just as important as having a quality product and service. Incentivize customers with points and rewards and encourage them to come back later to use them.

Returning customers already know your product. If they are returning, it means that they are going to shop. With the accumulated points and rewards, the added value looks greater and your customers are more inclined to spend money. On average, returning customers spend 65% more than new customers.

60% of shoppers are more inclined to engage with a brand after seeing user-generated content (such as reviews and social media posts). Let your customers take care of your marketing via Ekoma. Incentivize reviews and social media posting to maximize your chance to reach qualified leads.

marketing

Marketing is very expensive, we all know that. Most companies decide to focus on customer acquisition and neglect their retention strategy. Existing customers are on average 70% cheaper to convert (against 5% for new customers), are far faster to convert, and are more likely to bring new customers!

Leverage Your Customers

Ekoma offers tons of positive actions that your customers can take to support your brand. For each action, specify what rewards you wish to provide and the behavior of each action. We are regularly adding new actions to the list!

Account Creation

Customer Birthday

Placing Orders

Leave Review

Facebook Like

Twitter Follow

Instagram Follow

Facebook Share

Twitter Share

Custom

More

Reward Meaningfully

Coupons are the bread and butter of loyalty programs. Reward your customers with coupons such as:

Money value discount (e.g. $10 off discount)
Percentage of discount (e.g. 20% off discount)
Free Shipping

Freebies are free things you can offer to your customers. Give your customers free SKUs in exchange for points of higher value accumulated.

When neither the coupons nor the freebies work for you, award your customers with fully custom rewards. Once a customer redeems this reward, you will receive an email to arrange the logistic. It could be anything from product customization, to Amazon gift cards, or even experiences. The possibilities are limitless.

Attach as many points & rewards you wish per loyalty actions…

Custom Actions

Available on our paid plans, custom actions allow you to reward your customers for any action that could benefit your stores. With Ekoma, create actions that you can manually trigger for your customers, or via HTTP requests (API).

You can now reward your customers for all sorts of positive actions:

Leaving reviews
Subscribing to your newsletter
Opening your emails
And a lot more…

Creating engaging strategies has never been that easy!

Nurture Your Customers

Keep an attentive eye on your customers with Ekoma’s user-friendly interface. Check reports on their habits with the analytics. Adjusting your customers’ balance in just a few clicks. Synchronize their data with your favorite marketing emailing platforms.

Provide them with a great shopping experience.