Create long lasting relationships with your customers by rewarding them with points & rewards for positive actions taken to support your business. Leverage your loyalty program and engage with your audience.
Loyalty programs are known to boost business growth, and we witness it everyday…
Returning customers are 7 times cheaper than new customers...
Loyal customers are better value for your business.
Loyalty programs increase customer satisfaction and brand perception...
Returning customers are 70% more likely to convert...
Marketing is very expensive, we all know that. Most companies decide to focus on customer acquisition and neglect their retention strategy. Existing customers are on average 70% cheaper to convert (against 5% for new customers), are far faster to convert, and are more likely to bring new customers!
Ekoma offers tons of positive actions that your customers can take to support your brand. For each action, specify what rewards you wish to provide and the behavior of each action. We are regularly adding new actions to the list!
Coupons are the bread and butter of loyalty programs. Reward your customers with coupons such as:
Freebies are free things you can offer to your customers. Give your customers free SKUs in exchange for points of higher value accumulated.
When neither the coupons nor the freebies work for you, award your customers with fully custom rewards. Once a customer redeems this reward, you will receive an email to arrange the logistic. It could be anything from product customization, to Amazon gift cards, or even experiences. The possibilities are limitless.
Attach as many points & rewards you wish per loyalty actions…
Available on our paid plans, custom actions allow you to reward your customers for any action that could benefit your stores. With Ekoma, create actions that you can manually trigger for your customers, or via HTTP requests (API).
You can now reward your customers for all sorts of positive actions:
Creating engaging strategies has never been that easy!
Keep an attentive eye on your customers with Ekoma’s user-friendly interface. Check reports on their habits with the analytics. Adjusting your customers’ balance in just a few clicks. Synchronize their data with your favorite marketing emailing platforms.
Provide them with a great shopping experience.
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